Some customers of the defunct Heritage Bank have commended the Nigeria Deposit Insurance Corporation (NDIC) for the prompt payment of their insured deposits.
The payment followed the withdrawal of the bank’s operating licence.
The customers made the commendation at the 2024 NDIC Customer Service Week (CSW) celebration in Abuja on Tuesday.
Mrs Adeniran Ajagunna, a customer of the defunct bank, said her money at Heritage Bank was paid in full without any form of verification or hassles.
”My money was paid in full. I was surprised to have gotten my money without stories.
”This is the first time I am believing in Nigeria,” she said.
Mr Ezekiel Akoh, another customer of the defunct Heritage Bank, said he received his five million naira insured deposit in his BVN alternate account.
Akoh said he was scared of spending the money until he studied his credit alert which stated that the money came from NDIC.
”Even my family members were surprised at this,” he said.
Ms Amina Abubakar, a customer of the Abeokuta branch of the defunct Heritage Bank, said her insured deposit was paid by the NDIC after two months of the bank closure.
Abubakar said she received her insured deposit through her Wema bank account.
”NDIC, I love your services,” she said.
Ms Faith Eromosele, a customer of the defunct Heritage Bank in Abuja, said she also received her insured sum in her Fidelity Bank account.
She commended NDIC for the payment without any form of application or verification.
The News Agency of Nigeria (NAN) reports that the CSW is an international celebration that recognises the vital importance of customer service and the individuals who serve and support customers.
NAN reports that the theme of this year’s celebration is; “Above and Beyond”.
